Testimonial for a hardwood floor refinishing project from an Angie's List member.



Testimonial for a hardwood floor refinishing project from an Angie's List member for Extreme Floor Care
Member: Eric Neasham
Galloway, NJ 08205
Category: Hardwood floor refinishing
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: February 10, 2014
Hire Again: Yes
Approximate Cost: $3,000.00
Description Of Work: Megan came to our new home to give us an estimate on refinishing hard wood and parquet throughout the home. Megan was very knowledgeable and  personable. She provided an estimate and a work plan on completing the refinishing prior to our moving in. Extreme floor care also assured us that they would be using a high quality oil based polyurethane product to refinish our floors which we preferred as it has a longer wearing finish than water based  products. They sanded and totally refinished our hard wood and cleaned and resurfaced our parquet floors. The colors between the two different floor types where matched as the polyurethane was applied. Pictures where taken as each part of the process was being done in real time.   
Member Comments: Extreme Floor care came into our home while it was empty as we where moving in from another state. We trusted Megan with our house keys to allow her workers in and supervise the work done. Megan took pictures of the works progress and kept us involved throughout the whole refinishing process. There where some issues with pet stains and cracks, Megan took pictures and e mailed them to us and we where able to collaborate on making decisions in real time as work was done. Floor refinishing is something that you don't really want a lot of extra bodies around for and even though we where in another state as the work was being done we where so well informed with photos, e-mail and phone contact that it seemed as if we where right here with her. Extreme floor Care completed the job on time and we where able to allow the floors to cure properly before moving in. We trusted Megan with our home and our keys and she was everything she promised Extreme Floor Care would be for us. I would highly recommend this company for its employees and the products they use as well as the good  customer service and the professional service in sanding and refinishing the floors.
Share on Band of Neighbors: Yes
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A